If you’re seeking reliable full-time work with a competitive hourly wage and the promise of long-term stability, the General Worker/Merchandiser job at CYA Global could be a strong fit. This is a fixed-term or permanent position, with compensation set at R28,79 per hour, offering candidates in the retail sector a solid employment prospect.

Beyond the pay, applicants will enjoy access to a wide variety of attractive company benefits. CYA Global is known for its inclusive perks, such as pension contributions, flexible work hours, employee discounts, and a positive workplace culture. The company requires previous customer service experience as well as expertise in retail and merchandising for applicants hoping to stand out.

The role asks for 2-3 years of prior experience in the sector, clear communication skills, customer-centric attitude, a clean criminal record, reliability, and availability to work weekends and public holidays. Enthusiastic, customer-focused individuals with their own transport will appreciate the work environment and opportunity for professional development.

Key Responsibilities: The Daily Routine

In this position, most of your time will be spent offloading stock, restocking shelves, and keeping the sales floor presentable. You’ll handle merchandise from delivery to display, ensuring product availability and organisation are always at high standards.

Providing direct customer support will be a major aspect of your day-to-day. Customers will depend on you for guidance, product knowledge, and knowledgeable assistance during their shopping experience. Good communication and an approachable attitude are essential.

Receiving stock from delivery trucks and safely unpacking goods requires physical energy and attention to detail. Merchandise should always be correctly displayed, ensuring shelves are full and tidy throughout the day for the best customer impression.

You’ll also be expected to monitor inventory levels, assist other staff during busy periods, and promptly address shelf gaps. Teamwork will be a key component as you’ll be coordinating with colleagues and the Store Manager to meet daily targets.

Outstanding customer service will be rewarded, as happy repeat customers are a critical measure of success for any retail environment, and CYA Global aims to keep satisfaction high.

Pros: What’s Good About the Job

One of the main attractions is the comprehensive benefits package. Alongside a stable wage, employees can access pension or provident fund options, paid leave, study allowances, and incentives for top performance.

The diverse benefits—such as discounted meals, company events, flexible schedules, and even allowances for travel or communication—contribute to a supportive and motivating team culture. These extras can make your work experience feel more rewarding and less stressful.

Cons: What to Consider

The physical nature of the work means that those who prefer a desk job may find it challenging. You’ll spend a lot of time on your feet, lifting and organizing stock.

In addition, weekend and public holiday shifts are required. This can be demanding for those seeking a strictly Monday to Friday routine or who need scheduling flexibility for family commitments.

Verdict: Is This General Worker/Merchandiser Role Right for You?

This opportunity is ideal for jobseekers with retail or merchandising backgrounds seeking stability, solid pay, and career growth potential. If you enjoy energetic environments, customer engagement, and physical tasks, you’ll likely thrive here. The impressive range of benefits and possibility for permanent employment make this job particularly appealing for those ready to commit.