Job Responsibilities: Your Daily Routine

In this position, you’ll handle both inbound and outbound communications with students interested in online and on-campus courses. Your primary goal is enrolment conversion.

Your role involves actively engaging via phone, email, and live chat, ensuring every enquiry gets prompt, accurate advice. CRM software is central to daily operations, requiring attention to detail and organised record-keeping.

Alongside direct contact, you’ll follow up with existing leads, explaining programme requirements and eligibility clearly. Occasional participation in webinars and telemarketing campaigns is expected too.

Administrative tasks form part of the day-to-day, with a focus on efficient, accurate data entry. Versatility and adaptability are essential assets in this dynamic environment.

Teamwork contributes significantly, as you’ll coordinate closely with marketing and support colleagues to drive results and meet KPIs.

Key Advantages: What Makes This Role Stand Out

This role comes with a competitive, negotiable salary and is available on a permanent, full-time basis. There’s also the potential for additional sales incentives for outstanding performers.

You’ll gain valuable experience in the growing education and telesales sectors, developing skills in CRM software and administrative systems that are highly regarded in the job market.

Another bonus is the positive, motivated work environment—ideal for those who thrive on teamwork and customer interaction. You’ll make a difference by guiding eager students on their education journey.

With clear training and support, new joiners adjust quickly and feel equipped to succeed. Professional growth and skill development are strongly encouraged.

Recognising and rewarding dedication sets this employer apart. If you’re KPI-driven and enjoy measurable targets, you’re likely to do well here.

Potential Drawbacks: Consider Before You Apply

One challenge is the fast-paced, target-focused atmosphere. Consistently meeting KPIs requires resilience and the ability to manage multiple leads and admin tasks concurrently.

The heavy use of phone and digital communication may not suit everyone, especially those who prefer less customer-facing work.

Our Verdict: Is This Opportunity For You?

If you’re looking for a role where you can build your sales and customer service skills within the education sector, this is a solid opportunity. The rewards are there for high performers.

Applicants who enjoy people-facing roles and have experience in customer service or sales will fit in well, especially with a positive attitude and an ambition to exceed goals.