If you are looking for a promising entry-level position in customer interaction, the Telecaller job from Shubham Mishra presents a compelling opportunity. With a salary package of up to 3.3 LPA, this is a full-time role with twelve immediate openings. Candidates showing fluency in spoken Hindi with a desire for stability will likely find this job attractive, especially as no prior experience is necessary to apply.

As a telecaller, your responsibilities centre around both inbound and outbound calls. The daily routine involves speaking to potential and active customers, introducing them to home solutions, and addressing their queries or concerns. Accurate record-keeping of these interactions within the CRM system forms part of the workflow, and collaborating with the sales team to follow up on leads is essential to successfully convert calls into sales.

Key Responsibilities and Daily Activities

Daily work mainly involves making outbound calls to prospective customers, describing the product range, and actively listening to customer feedback. Handling inbound calls is equally important since queries and issues from clients must be managed efficiently. Your ability to communicate in Hindi enhances every customer interaction and helps resolve problems quickly.

Maintaining up-to-date and accurate records of each interaction is crucial for providing excellent customer service and for tracking performance. You will be expected to meet call and sales targets which are measured daily and weekly. Working closely with team members, you will have opportunities to learn and develop skills relevant to the sales and customer service sector.

Advantages of this Telecaller Role

One of the strongest benefits of this position is that it does not require previous experience, making it ideal for entry-level candidates eager to build a professional foundation. The role offers a competitive salary for freshers and provides scope to develop communication and interpersonal skills that are valuable in any career.

Working with a growing brand means increased stability and the chance for career advancement. The team-based environment can make the job more engaging and provide peer support as you adapt to your new role.

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On the flip side, the role comes with performance targets, which could be stressful for some candidates not accustomed to a quota-driven environment. Handling many calls a day—mainly with unfamiliar customers—can be draining if you are not naturally outgoing.

Further, as the job is centred around communication in Hindi, this may limit opportunities for those less comfortable in the language or looking to use English in their daily tasks.

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Overall, the Telecaller position is a great fit for candidates who are at the beginning of their careers and ready to step into a people-centric role. The earning potential is fair, and you will have ample support as you learn. If you are considering customer service or sales as a long-term path and have solid Hindi communication skills, applying for this vacancy could be an excellent decision for your next career step.