Your Job Offer at a Glance

If you are seeking stability and growth, this permanent Contract Support/Helpdesk role offers a competitive £35,000 salary plus training and bonus opportunities.

As this is a full-time post in the accounting sector, you will benefit from support for professional progression while being part of a reputable recruitment group.

Bonus schemes and internal training represent an excellent chance to boost both your income and skills over time.

The financial package is a real draw for applicants wanting more than just a base salary, making this offer particularly appealing.

With a focus on personal and professional support, the role promises a well-rounded employment experience from day one.

Typical Responsibilities and Daily Life

Daily, you will be answering calls and emails, providing professional assistance to clients and internal teams as the first point of contact.

Managing the flow of work is key. Tasks include prioritising faults, processing quotations, raising purchase orders, and allocating engineers.

You will coordinate with site staff and central teams, ensuring that service level agreements are met for all job requests.

Maintaining accurate records via company systems is essential, including everything from QHSE documentation to staff updates.

Additionally, you should be experienced with Microsoft Office and software like Dynamics, Concept, or Maximo for efficient workflow.

Noteworthy Pros

One significant advantage is the robust training and clear progression paths, enabling you to develop within your career meaningfully.

Competitive earnings, combined with bonus potential, offer great incentive for motivated individuals ready to take on new challenges.

Potential Cons

Balancing client expectations with internal resource allocation can introduce pressure, particularly when service demands spike.

The need for quick response and efficient multitasking may not appeal to everyone, especially those who prefer a slower pace.

Final Verdict

Overall, this Contract Support/Helpdesk post is a strong choice for those keen on administrative coordination, looking for both security and growth.

Strong communication skills and adaptability will serve you well in this rewarding, dynamic role with clear career benefits.