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Junior Key Account Manager / Office Manager
Become the bridge between tenants, clients, and municipalities while building your expertise in utilities and account management. Great for those with office skills seeking growth!
The Junior Key Account Manager / Office Manager role is a full-time, permanent position with market-related remuneration. The opportunity is ideal for candidates with proficiency in Microsoft Office.
Applicants benefit from exposure to the utilities industry and gain hands-on experience with tenant billing, account management, and reporting. Communication and people skills are highly valued.
Prior experience with municipal processes or Sage Pastel is advantageous but not required. Candidates will engage regularly with internal teams and external clients.
This job is particularly suited for someone organised, who enjoys mix of office administration and problem-solving. The role combines general admin with financial and account support.
The position is geared for individuals who wish to upskill and progress within a supportive and personalised recruitment-driven environment.
Core Responsibilities and Daily Activities
Primary duties include managing key accounts, processing monthly tenant billing using bespoke software, and maintaining up-to-date client and tenant data.
You’ll be responding to client and tenant queries, liaising with both municipalities and internal departments, and generating detailed utility reports.
Much of the role involves collections and debtor control, as well as assisting in resolving billing disputes with municipal authorities where necessary.
General office management and occasional secretarial tasks are part of the daily workflow, but these are limited in scope.
Routine monthly reporting to clients ensures visibility and transparency, fostering trust and long-term relationship management.
What’s Great About This Job?
This role offers broad exposure to key areas within the utilities industry, including direct contact with multiple stakeholders and software tools.
The environment is well-suited to those looking for mentorship in a small, team-oriented business, giving a personal touch to your professional growth.
The opportunity to develop both technical (like reporting and debtor control) and interpersonal skills is substantial.
Working with a recruiter focused on tailored placements increases your chances of personal and cultural fit in your next role.
Access to both local and international recruitment support can open further doors in your career journey.
Potential Downsides
This job requires strong multitasking under time pressure, which can be intense during reporting seasons or deadlines.
There may be occasional frustration when intervening in disputed accounts with municipalities or handling complex billing queries.
Verdict: Is This Role Right For You?
If you’re eager to upskill, enjoy a balance of office and account management duties, and value a small supportive team, this job comes highly recommended.
The learning curve will serve candidates wanting to make a tangible impact and grow into more senior roles.
