The ZMO 17650 – Executive Housekeeper opportunity offers a competitive salary of R30,000 per month and full benefits like medical aid and a provident fund. This is a full-time, permanent position ideal for seasoned professionals in hotel management.

Applicants must hold a National Senior Certificate and a diploma (NQF 6) in Hotel Management or similar. At least five years of experience in 4 or 5-star properties is essential, and proficiency in Fidelio/OPERA and Microsoft Office is required. Strong leadership and communication abilities are key to success in this role.

Key Responsibilities & Daily Routine

The Executive Housekeeper leads all housekeeping operations, ensuring seamless workflow and top-level guest satisfaction every day. The role involves supervision, training, and motivation of staff.

Regular tasks include managing cleaning schedules, inspecting rooms, coaching staff, and ensuring adherence to SOPs. Consistently high hygiene and service standards are expected as the candidate represents the company’s commitment to quality.

Effective communication with both guests and team members is a regular aspect of the job. Reporting, issue resolution, and operational planning are part of your daily routine, ensuring the smooth operation of the housekeeping department.

Additionally, you are responsible for inventory control, ordering supplies, and managing departmental expenses. This position suits an individual who thrives on structure, detail and leading by example under pressure.

Pros of the Job

One standout advantage is the stability and security of a permanent position within an established company. The benefits package promotes peace of mind and work-life balance.

Being empowered to shape the department’s performance and drive improvements offers professional growth and industry recognition. Working with a prestigious hospitality employer adds weight to your CV.

Cons of the Job

The position requires unwavering dedication, including occasional long hours and availability as needed. Dealing with demanding guests and fast-paced expectations can be challenging.

The level of responsibility means high accountability. You must handle conflict and pressure, sometimes at short notice, making resilience and strong time management skills essential.

Verdict

If you’re a high-performing hospitality professional with an eye for detail and proven leadership, this role offers a solid salary, benefits, and room for career progression. It’s a worthy step for anyone ready to take charge of a high-standard housekeeping operation.