This job offer for a BPO & Telecaller role features an attractive monthly salary ranging from ₹25,000 to ₹40,000. Both part-time and full-time opportunities are available, with work from home as an option for added convenience. Applicants must have at least a 12th pass qualification and be aged 18 or above. This role could be ideal for those seeking reliable, long-term employment with flexibility.

What Does the BPO & Telecaller Job Involve?

Daily responsibilities include making and receiving calls, assisting customers or clients, inputting data, and resolving issues related to products or services. Communication and patience are key. Punctuality and a friendly attitude are important for success in this role, as employees will represent the company. While handling calls, employees may need to update databases and follow up with customers to ensure satisfaction. Work from home makes it easier for those with home responsibilities to balance work and their personal schedules.

Pros of the BPO & Telecaller Job

This job stands out for its flexibility in work hours and the option to work remotely. High earning potential, even for entry-level positions, is a key advantage. Since only a 12th pass is required, it opens doors to many freshers. The supportive team atmosphere often found in call centre roles can make the work more enjoyable. Lastly, clear processes and training help new hires settle in quickly.

Cons of the BPO & Telecaller Job

The repetitiveness of tasks can be challenging for those seeking variety in their workday. Handling difficult customers or stressful situations is also part of the job, which may not suit everyone. Sometimes, pressure to meet call targets can be high. Work hours may include odd or rotating shifts, impacting personal time for some. Lastly, lengthy periods of phone work may lead to fatigue.

Our Verdict

For those seeking a stable, decently paid role and who enjoy communication, this BPO & Telecaller position is a worthwhile option. The flexibility of shifts and remote working make it stand out. While it can be monotonous and occasionally stressful, the opportunity for job security, learning, and earning are significant. It’s best suited to those who value structure, routine, and customer interaction.