Impact Recruitment is currently searching for candidates to fill a key Commercial Lines Account Manager position. This opportunity promises a collaborative and supportive team environment paired with tangible benefits. Salary details are to be discussed, but the role is full-time and offers attractive incentives such as paid vacation, RRSP matching, and comprehensive health coverage.

The successful candidate should expect to work primarily in-office, with the possibility of one remote day per week in the future. Being a family-owned brokerage with a notable presence in the insurance industry, Impact Recruitment brings over four decades of experience and a dedication to quality client service. For those seeking stability and professional growth, this role represents a valuable opportunity.

Role Overview: Daily Responsibilities

As a Commercial Lines Account Manager, you’ll handle a book of business focused on commercial insurance. Your day involves maintaining client relationships and retention through direct communication, ensuring client needs are fully understood and addressed.

Regular duties include managing documentation on policy changes, handling endorsements, cancellations, and certificates, as well as negotiating new business or renewals with insurance carriers. Success in this role relies on your ability to up-sell and cross-sell policy features to clients by understanding their unique requirements.

You’ll also be responsible for accurate invoicing and supporting a seamless client experience. Attention to detail and strong administrative habits will serve you well. Proficiency with EPIC and a Level 2 license are required, along with three to five years of account management experience in the commercial insurance sector.

Top Highlights: Benefits and Perks

A major advantage is the competitive benefits package, which sets this role apart in the insurance market. Employees receive paid vacation and RRSP matching, supporting both work-life balance and long-term financial health.

Diverse teams are valued, and the recruitment process uses modern AI tools for fairness and efficiency, making the process streamlined for candidates. Medical and dental coverage ensures security, and company culture is inclusive, welcoming applicants of all backgrounds and perspectives.

Considerations: A Few Challenges

One limitation is the primarily in-office nature of the job, which may not suit everyone seeking remote work flexibility. While there’s potential for occasional remote work, the majority of duties require presence in the office environment.

Additionally, this position expects candidates to join as soon as possible, which might pose scheduling challenges. Required qualifications, such as a Level 2 license and EPIC experience, could also narrow the eligible applicant pool.

Final Verdict: Is It Worth Applying?

This role offers a compelling path for experienced commercial insurance professionals looking for stability and strong benefits. The position is best suited for those ready to work in-office and maintain close client relationships. If you meet the requirements, applying could be a career-defining decision.