If you are considering launching your career in ticketing or ground staff roles, here’s a solid opportunity. This is a full-time position open to both male and female candidates, offering a promising salary between ₹35,000 and ₹65,000.

The employer seeks candidates from all experience levels, including freshers, provided you have at least completed your 12th standard. Those with a degree may also apply for higher responsibilities and salary prospects.

Strong communication skills and a pleasant personality are important for this role. If you are looking for job stability, additional benefits such as transport, meals, PF, and medical insurance are part of the package.

Day-to-Day Responsibilities

In this role, you will check and verify tickets using modern CRS systems like AMADEUS and GALILEO. You’ll be greeting and guiding passengers efficiently and professionally.

Managing check-ins, baggage, and helping customers solve ticketing issues will be part of your daily tasks. Your role might extend to cross-department support as you gain experience.

Expect to communicate in English and Hindi with passengers, ensuring all their queries are resolved gracefully. Attention to detail and accuracy is crucial every day.

You’ll be part of a team, working an 8-hour shift, typically across six days a week. Overtime opportunities may arise during peak periods.

Main Advantages

This job is beginner-friendly, ideal for freshers who want to step into the aviation or hospitality sector. The provided staff transport, meals, and medical cover lower the cost of living significantly.

Career progression paths exist for those committed, with industry-recognised ticketing experience that can also be a stepping stone for other roles in the future.

Considered Downsides

The six-day work week and shift timings can sometimes be challenging, especially for those balancing family responsibilities or further studies.

This is a high-interaction role—dealing with demanding customers or stressful travel periods is normal, requiring resilience and adaptability from candidates.

Verdict

The ground staff and ticketing executive position is an appealing choice for those new to the sector, mainly due to the salary, benefits, and job experience gained on the frontline. If you have good people skills and are ready to work energetically, this role is a practical and rewarding option for your next career step.