What Does a Head of Housekeeping Do?

The Head of Housekeeping is a pivotal senior position, managing housekeeping operations and ensuring high standards of cleanliness throughout a hotel with over 100 rooms.

This is a permanent, full-time post and offers R15 000 per month plus accommodation, making it ideal for candidates seeking professional and personal stability.

The role includes team leadership, regular inspections, inventory management, and direct interaction with guests to address feedback or complaints professionally.

Duties also involve controlling costs, maintaining safe and hygienic environments, and collaborating with other departments for seamless hospitality service delivery.

If you have 5 or more years in senior housekeeping roles and are ready for the next step, this opportunity is well-suited to experienced professionals.

Daily Tasks and Responsibilities

Managing the full housekeeping team, you’ll oversee daily cleaning operations, conduct routine inspections, and ensure rooms and facilities meet the highest standards.

Recruitment, training, and supervision form a significant part of your day, cultivating a culture of teamwork and professionalism throughout the department.

You’ll maintain inventory of cleaning and guest amenities, report and solve maintenance issues, and proactively implement best practices in guest satisfaction.

Working closely with front office and maintenance teams, you’ll guarantee smooth daily operations and seamless guest experiences at the hotel.

Reporting, scheduling, budget management, and supporting sustainability initiatives are also core components of the posting.

Pros of the Head of Housekeeping Position

The role offers an attractive salary with the added benefit of accommodation. This reduces commuting stress and boosts quality of life significantly.

Exposure to managing large teams and sophisticated environments supports career advancement for ambitious hospitality professionals looking to enhance their portfolio.

Cons to Consider

This role is demanding and comes with high expectations regarding quality and leadership. The workload can be intense, especially during peak periods.

Maintaining compliance, handling guest feedback, and continuous team development require resilience and the ability to manage stress effectively under pressure.

Verdict: Is This Opportunity Right for You?

If you thrive in a structured, dynamic leadership environment and have the necessary senior housekeeping experience, this role is a stand-out.

With its competitive package and chance for professional growth, the position is a rewarding chance for skilled candidates who want to make a visible difference in hotel operations.